1. Can I use the benefits I purchase at Top Bingo Club in the Loco Bingo game?

Of course! This is the official online store for our Loco Bingo game, so all the benefits you purchase can be enjoyed in our game just as you would when you purchased any of our offers. 

2. How long does it take for the items I purchased at Top Bingo Club to be available in Loco Bingo?

Within a maximum of 1 minute after making the purchase, your benefits will be available in the Loco Bingo app on your mobile phone, tablet, or computer, ready for you to enjoy.

3. What payment methods are accepted at Top Bingo Club?

You can make purchases with credit and debit cards.

4. How can I add and save a payment method?

To save the information entered for future transactions, once you’ve entered your details, simply check the box that asks: “Do you want to save your details for future purchases?” that appears on the payment screen.

5. I can't complete my purchase because the message "The credit/debit card information is invalid" appears.

Please check that you have entered your card details correctly before making your purchase. If the problem persists, please contact us.

6. I received fewer in-game items than I purchased from Top Bingo Club. How do I resolve this?

If you received fewer benefits than indicated on your purchase, please contact us.

7. How do I access Top Bingo Club?
  1. Access the Loco Bingo game and go to Top Bingo Club!
  2. A news campaign will appear directing you to Top Bingo Club; you must click on that button.
  3. A screen will appear where you must click “Login with the Loco Bingo App.”
  4. Once you click on that button, another screen will appear where you must click “Authenticate me now!”
  5. And that’s it! This last step will automatically redirect you to the web store.
8. How do I add the Top Bingo Club button to my phone?
  1. Let’s access Top Bingo Club!
  2. Click the “ADD TO HOME SCREEN” button in the lower left corner.
  3. A text box will appear; click “Add.”
  4. That’s it! You can now place the button on your phone screen and access Top Bingo Club directly whenever you want.